A National Express West Midlands spokesperson said the company was pleased drivers had voted in favour of accepting the offer and apologised to customers for the recent disruption to services.

Source: https://www.marketscreener.com/quote/stock/NATIONAL-EXPRESS-GROUP-PL-9590116/news/Bus-drivers-at-UK-s-National-Express-accept-16-2-pay-deal-43336289/?utm_medium=RSS&utm_content=20230325

David Bradford, National Express West Midlands managing director, said: “With Tap and Cap, you can make as many bus journeys as you like using the same contactless card or device and we'll cap your fare so you don't pay more than you should.

Source: https://www.coventrytelegraph.net/news/coventry-news/contactless-scheme-stops-bus-passengers-26882186

National Express West Midlands from Thursday of next week in their fight for pay.

Source: https://socialistworker.co.uk/news/transport-unions-round-up-tube-strikes-set-to-return-after-severe-delays/

National Express West Midlands has been forced to cancel the vast majority of services leaving just 14 routes, which service major hospitals.

Source: https://www.expressandstar.com/news/transport/2023/03/21/passengers-told-not-to-travel-unless-absolutely-necessary-as-west-midlands-bus-strike-enters-second-day/

National Express West Midlands said: "Contactless Tap and Cap means never overpaying - saving the travelling public more than £5 million."

Source: https://www.coventrytelegraph.net/news/coventry-news/contactless-scheme-stops-bus-passengers-26882186

The pedestrian was walking in Jennens Road, near Matthew Boulton College, when she was struck by a National Express West Midlands double decker, just after 5.50pm on Monday, May 15.

Source: https://www.birminghammail.co.uk/news/midlands-news/woman-seriously-hurt-city-centre-26922709